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Shipping to the US, Canada & EUFree shipping on orders $100+

Store information / 2026

Refund policy

When a return is approved, we make the refund path clear.

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Questions about an order or this policy?

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Effective September 23, 2026

Eligible refunds

Our voluntary return program covers brand-new, slightly used and defective or quality-issue items within 90 days after delivery. Statutory rights remain separate and may last longer.

Timing

For voluntary returns, refunds are processed within 7 business days after we receive the returned item. Where the law requires an earlier refund or permits the process to begin with proof of return shipment, we follow that law.

Original payment method

Approved refunds are issued to the original payment method. For questions about a refund, email [email protected].